Welcome to Liyag Booking
Terms and Conditions
These Terms and Conditions govern your use of liyag.ca, inquiries submitted through the website, and information about our laser hair removal services. A separate written treatment or package agreement may apply when you purchase services. If its terms differ from these website terms, the signed agreement governs that purchase, subject to applicable law.
1. Website information
The website provides general information about LIYAG and laser hair removal. It is not a medical diagnosis, individualized treatment advice, or a guarantee that a treatment is suitable for you. Please discuss your health history, medications, skin and hair characteristics, and concerns with us before treatment. Seek appropriate medical care for urgent or medical concerns.
2. Consultations and eligibility
Submitting a form or requesting a consultation does not create a treatment relationship or guarantee an appointment, eligibility, a particular result, or a founding membership spot. We may recommend postponing or declining treatment based on an individual assessment, safety considerations, available equipment, or our scope of service. Before any treatment, we will explain relevant risks and obtain separate informed consent.
3. Results
Results vary with factors such as skin and hair characteristics, treatment area, hormones, and the number and timing of sessions. Multiple sessions and later maintenance may be needed. We do not promise permanent removal, a particular percentage of reduction, or a specific number of treatments unless a separate written agreement expressly says so.
4. Prices, packages, and founding membership
Website descriptions and promotions are subject to availability and the terms presented with the offer. A consultation or expression of interest alone does not require payment or secure promotional pricing unless we confirm otherwise in writing. Before you purchase, we will provide the applicable price, included treatment areas or sessions, any limits or expiry dates, payment schedule, cancellation terms, and taxes in a separate written agreement. Prices are in Canadian dollars. Applicable HST is additional unless a price expressly states that tax is included. We may change future offers and prices, but changes will not alter an existing purchase contrary to its written terms or applicable law.
5. Appointments and changes
Appointment availability may change. Please contact us promptly if you need to reschedule or cancel. Any notice period or fee for a missed or late-cancelled appointment will be disclosed before it applies in your booking confirmation or written service agreement. We may reschedule an appointment for safety, staffing, equipment, or circumstances beyond our reasonable control and will work with you to arrange another time.
6. Payments, cancellations, and refunds
Payment, package use, cancellations, and refunds are governed by the written terms provided at purchase and by your rights under applicable consumer protection law. Nothing in these Terms limits a cancellation, refund, or other right that the law gives you. Please contact us at info@liyag.ca with a question or cancellation request, and include enough details for us to identify your agreement.
7. Third-party services
The website may link to third-party forms, payment providers, or other sites. Their own terms and privacy practices apply when you use them. We are not responsible for their content or operation, subject to applicable law.
8. Privacy
We handle personal information as described in our separate Privacy Policy. Please review it before submitting personal or health information through the website. Do not send sensitive health information through a general contact form unless the form specifically requests it through an appropriate process.
9. Website use and intellectual property
You may use this website for lawful personal purposes. Its text, images, logo, and design are owned by LIYAG or used with permission. You may not reproduce or use them commercially without our written permission. You must not interfere with the website, submit false information, or attempt unauthorized access.
10. Availability and liability
We aim to keep website information accurate and available, but may update it or correct errors. To the extent permitted by law, LIYAG is not liable for losses arising solely from interruptions or errors in the website or from reliance on general website information. This clause does not exclude liability that cannot legally be excluded and does not limit your statutory consumer rights or any responsibility arising from treatment.
11. Changes and governing law
We may update these website Terms by posting a revised version and effective date. Changes apply to website use after posting and do not retroactively change a signed service agreement. Ontario law governs these Terms, subject to any mandatory consumer protection rights that apply.
12. Contact
LIYAG Laser Studio
Liyag Group Inc.
15 Surrey Street West, Guelph, Ontario N1H 3R3
Email: info@liyag.ca
Website: liyag.ca